This Website collects some Personal Data from its Users.

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Data Controller
Crystal Cruz
California, USA

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Owner contact email: crystal@opulentconciergegroup.com

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Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are Tracker; Usage Data; first name; last name; phone number; country; state; county; email address; ZIP/Postal code; various types of Data; city; website; answers to questions; clicks; keypress events; motion sensor events; mouse movements; scroll position; touch events; session duration; time zone; device information; interaction events; page events; custom events; Data communicated while using the service.

 

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.

 

Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for it to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.

 

Any use of Cookies – or other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document.

 

Users are responsible for any third-party Personal Data obtained, published, or shared through this Website.

Methods of processing
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner.

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Place
The Data is processed at the Owner's operating offices and any other places where the parties involved are located.

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Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

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Retention time
Unless specified otherwise in this document, Personal Data shall be processed and stored for as long as required by the purpose they have been collected for and may be retained for longer due to applicable legal obligation or based on the User’s consent.

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The purpose of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Interaction with external social networks and platforms, Analytics, Tag Management, Contacting the User, Displaying content from external platforms, Advertising, SPAM protection, Collection of privacy-related preferences, Access to third-party accounts, Traffic optimization and distribution and Managing contacts and sending messages.

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The category of personal information collected according to the CCPA is internet or other electronic network activity information.

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This type of service allows User Data to be utilized for advertising communication purposes. These communications are displayed in the form of banners and other advertisements. You have the right to request that we limit the use or disclosure of your sensitive personal information to only that which is necessary to perform the services or provide the goods, as is reasonably expected by an average consumer.

 

We can also use your sensitive personal information to perform specific purposes set forth by the law (such as, including but not limited to, helping to ensure security and integrity, undertaking activities to verify or maintain the quality or safety of our service), and as authorized by the relevant regulations.

Outside of the aforementioned specific purposes, you have the right to freely request, at any time, that we do not use or disclose your sensitive personal information. This means that whenever you ask us to stop using your sensitive personal information, we will abide by your request and instruct our service providers and contractors to do the same.

 

To fully exercise your right to limit the use or disclosure of your sensitive personal information, you can contact us at any time using the contact details provided in this document.

Once you have exercised this right, we must wait at least 12 months before asking whether you have changed your mind.

 

What are the purposes for which we use your personal information?

We may use your personal information to allow the operational functioning of this Website and its features (“business purposes”). In such cases, your personal information will be processed in a fashion necessary and proportionate to the business purpose for which it was collected and strictly within the limits of compatible operational purposes.

We may also use your personal information for other reasons, such as for commercial purposes (as indicated within the section “Detailed information on the processing of Personal Data” within this document), as well as for complying with the law and defending our rights before the competent authorities where our rights and interests are threatened, or we suffer actual damage.

 

How long do we keep your personal information?
Unless stated otherwise inside the “Detailed information on the processing of Personal Data” section, we will not retain your personal information for longer than is reasonably necessary for the purpose(s) they have been collected for.

 

How we collect information: what are the sources of the personal information we collect?
We collect the above-mentioned categories of personal information, either directly or indirectly, from you when you use this Website.

 

Finally, we may collect your personal information from third parties that work with us in connection with the Service or with the functioning of this Application and features thereof.

 

Sale or sharing of your personal information

For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer's personal information by the business to a third party, for monetary or other valuable consideration,” as defined by the CCPA. This means that, for example, a sale can happen whenever an application runs ads, makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like.

 

For our purposes, the word “sharing” means any “sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer's personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration, including transactions between a business and a third party for cross-context behavioral advertising for the benefit of a business in which no money is exchanged,” as defined by the CCPA. Please note that the exchange of personal information with a service provider, pursuant to a written contract that meets the requirements set by the CCPA, does not constitute a sale or sharing of your personal information.

 

You have the right to opt out of the sale or sharing of your personal information. This means that whenever you request us to stop selling or sharing your personal information, we will abide by your request.

How to exercise your rights

 

To exercise the rights described above, you need to submit your verifiable request to us by contacting us via the details provided in this document.

 

For us to respond to your request, we must know who you are. Therefore, you can only exercise the above rights by making a verifiable request, which must:

• provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative;

• describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it

 

We will not respond to any request if we are unable to verify your identity and, therefore, confirm that the personal information in our possession relates to you.

 

Making a verifiable consumer request does not require creating an account with us. We will use any personal information collected from you in connection with verifying your request solely for verification. We shall not further disclose personal information, retain it longer than necessary for verification purposes, or use it for unrelated purposes.

 

If you cannot personally submit a verifiable request, you can authorize a person registered with the California Secretary of State to act on your behalf.

 

You can submit a maximum number of 2 requests over 12 months.

 

How and when we are expected to handle your request
We will confirm receipt of your verifiable request within ten days and provide information about how we will process your request.

 

We will respond to your request within 45 days of its receipt. Should we need more time, we will explain to you the reasons why and how much more time we need. In this regard, please note that we may take up to 90 days to fulfill your request.

 

Our disclosure(s) will cover the preceding 12-month period. Only with regard to personal information collected on or after January 1, 2022, do you have the right to request that we disclose information beyond the 12-month period, and we will provide it to you unless doing so proves impossible or would involve a disproportionate effort.

Should we deny your request, we will explain to you the reasons behind our denial.

We do not charge a fee to process or respond to your verifiable request unless such request is manifestly unfounded or excessive. In such cases, we may charge a reasonable fee or refuse to act on the request. In either case, we will communicate our choices and explain the reasons behind them.

 

Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

 

Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

 

System logs and maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

 

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

 

Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Website and/or - as far as technically and legally feasible - sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

 

Definitions and legal references
Personal Data (or Data)
Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

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Usage Data
Information collected automatically through this Website (or third-party services employed in this Website) can include the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

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User
The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

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Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

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Data Controller (or Owner)
The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

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This Website (or this Application)
The means by which the Personal Data of the User is collected and processed.

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Service
The service provided by this Website is described in the relative terms (if available) and on this site/application.

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Cookie
Cookies are Trackers consisting of small sets of data stored in the User's browser.

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Tracker
Tracker indicates any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example, by accessing or storing information on the User’s device.

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Legal information
This privacy policy relates solely to this Website if not stated otherwise within this document.